Operational Excellence: Best practices in the financial industry, 9–10 February 2012, Paris
Today, the discipline of Operational Excellence is an essential component financial institution’s operational strategies. It is gaining board-level attention as a route to efficiency, cost reduction and ultimately improving ROE for shareholders. Reaching and maintaining such a high level of excellence requires keen implementation of processes (BPM, LSS) as well as the buy-in and support of colleagues.
This second annual event is an opportunity to highlight and share best practice methods, tools and organization to achieve Operational Excellence in cost reduction, risk management and customer satisfaction.
During this 2 days seminar, our experts will cover the following topics:
- Post crisis organization models
- Industrialization of processes
- Setting up effective steering of processes
- How to embed efficient processes to improve the organization and delivery of projects
- From BPM to Lean Six Sigma
- Deploying Six Sigma (converting methodology to effective gains)
- The control of activities (BAM)
- How to make senior management adhere?
- How to achieve cultural change / Change management
To reserve your place at the event complete the booking form below, quoting reference: SEMFR104E12
Control and Reconciliation
Operational and technical challenges of transaction management under new regulatory constraints
New York - March 6, 2012 & Toronto – March 22, 2012
For more information on this event please contact Eric Chavent
Regulatory Compliance and Internal Control
Managing the operational impact on your business, Paris – March 8 & 9, 2012
For more information on this event please contact Eric Chavent